Your trust is Altervita’s greatest motivation and lies at the heart of our purpose and principles. We always put service first, addressing your concerns and questions and supporting you throughout your medical journey.
When coming to Shanghai for medical treatment, in addition to arranging your medical itinerary, you can also take the opportunity for a special trip. On both banks of the Huangpu River, one side features the historic buildings of the Bund, while the other boasts the skyline of Lujiazui; a stroll through the Wukang Road area reveals the daily life of the neighborhood. Buildings of different eras and styles coexist, and exhibitions, bookstores, and restaurants allow Chinese and foreign cultural exchange to blend into daily life.
Shanghai's cuisine is also worth trying. Beyond Shanghai xiaolongbao and local Shanghainese dishes, you can find Japanese, Southeast Asian, Middle Eastern, and Western cuisines, as well as dedicated vegetarian and halal restaurants. For patients and their families who need to stay for a period, being able to enjoy a familiar meal is very comforting.
Oriental Pearl Tower · Huangpu riverfront
Shanghai's university-affiliated hospitals and specialized hospitals have developed their respective strengths through long-term clinical work: the endoscopic submucosal tunneling technique via the esophagus allows patients with liver foreign bodies to avoid hepatectomy; UBD spinal endoscopy and PAELCA ablation treat complex spinal issues with minimal incisions, and multiple early-stage lung cancers with ablation; single-port robotic surgery for children causes minimal trauma; microrobots can anastomose extremely fine blood vessels; flow diversion technology is used to reconstruct cerebral aneurysm vessels. Most of these technologies have transitioned from academic papers to practical clinical application, consistently attracting global patients to Shanghai specifically for treatment. Shanghai's hospitals are a primary destination for patients from across the country, and the abundance of complex and rare disease cases has allowed doctors to accumulate rich experience in their diagnosis and treatment. Within the same city, there are also various healthcare channels such as international medical departments in public hospitals and private hospitals.
In fields such as cardiovascular, neurology, hematology, and oncology, teams with continuous clinical and research accumulation can be found. You can learn about the specialties and appointment information of relevant hospitals within the Altervita medical network, and then determine suitability based on your existing medical records.
Shanghai’s international medical services have an established patient base. These figures describe public-hospital encounters, pilot institutions and one hospital’s cumulative international reach.
Foreign-patient encounters
Encounters rose by approximately 8.3% from 2024 to 2025, reflecting growth in care delivered to foreign patients.
Foreign-patient encounters
International medical tourism pilot institutions
The public pilot programme expanded from 13 institutions in 2023 to 22, connecting international services with specialist hospital care.
Public pilot institutions
Countries and regions represented by foreign patients
Huashan has treated foreign patients from over 100 countries and regions, bringing specialist hospital resources into international patient care.
Shanghai's general hospitals cover the vast majority of diseases, while specialized hospitals focus on specific conditions. Zhongshan Hospital, Huashan Hospital, and Ruijin Hospital are Shanghai's three core general hospitals, alongside specialized hospitals for pediatrics, obstetrics and gynecology, ophthalmology and otolaryngology, oncology, and more. You can view information and departments for each hospital directly in the medical network.
Some public hospitals have international medical clinics, offering appointment channels, language support, and billing methods more suitable for international patients.
Private hospitals are another option for medical care, offering more flexible language services and departmental coverage. For Traditional Chinese Medicine services, you can start with the TCM hospital directory to find a suitable medical team.
Tell us your existing diagnosis, the problems you hope to solve, your preferred communication language, and estimated time. Based on this, we will match hospitals and departments, and prepare the information required for booking.
After selecting the hospital and department, submit your request and upload existing documents (e.g., identification, medical records, test reports). We will verify the hospital branch and appointment method, and assist with document preparation.
Medical accompaniment services include in-hospital guidance, registration and payment, doctor-patient communication, and other related steps. Please inform us in advance of the language required and the scope of assistance needed, and we will arrange a suitable medical accompanist to provide comprehensive support.
If you need assistance with examination arrangements, report collection, or follow-up appointment coordination, you can bring it up during the consultation. We will perform according to the confirmed scope of services.
Select a hospital from our medical network, then choose the corresponding department. If you are unsure of the department, you can explain your situation during the consultation, and our team will assist with matching.
Fill in your contact information, service language, estimated date, and specific needs. Upload existing materials as required.
Select the service type and your preferred accompaniment specialist.
After submission, we will confirm with you the hospital appointment arrangements, service personnel, time, and fees, and complete the follow-up coordination.
Appointment and Document Verification
We assist in confirming the hospital, campus, department, and registration method, and help organize documents, medical records, and examination reports in advance, reducing repeated confirmations upon arrival.
Language and Accompaniment Arrangement
We confirm the service language and scope of accompaniment, and arrange a suitable accompaniment specialist. On the day of your appointment, from registration and payment to doctor-patient communication, we provide full bilingual support and process assistance.
Transparent Fees and Timelines
Hospital consultation fees and Altervita service fees are calculated separately. We clearly define the scope and duration of assistance included in our service. If popular specialists or examinations require a wait, we will communicate and arrange this in advance.
Examinations and Follow-up Connections
If you require support for examination appointments, report collection, or follow-up connections, please mention it during your consultation, and our team will coordinate it uniformly.
Travel only after confirming the above arrangements. Your accompaniment specialist will meet you at the agreed time and accompany you throughout, allowing you to focus your energy on the medical consultation itself.
Explore Shanghai hospitals in our medical network. In companion booking, choose a hospital and department, share your needs and documents, then select a service and preferred companion. The team confirms arrangements after submission.
